Accelerate lead engagement with smart algorithm pacing, automated answering machine filtering, and zero dead air for your outbound sales reps.
Manual dialing wastes up to 45 seconds of every minute on busy signals, unanswered lines, and voicemail greetings. ITECHii's Predictive Dialer automates this entire process, placing calls ahead of time and delivering exclusively live prospective customers directly into your agents' headsets.
Never pay per-minute markups. Connect any VoIP provider, Tata, Airtel, Jio, or international SIP carriers directly.
Advanced acoustic algorithms filter out answering machines and voicemail prompts, giving your agents only live human answers.
Ensure calls are only placed within legal calling hours for each specific state, country, or area code.
Average agent talk time increases from 15 mins to 45 mins/hour
Understanding the engineering behind our high-performance dialer deployment.
An internal acoustic analysis subsystem that detects voicemail greetings within 1.2 seconds, automatically hanging up or leaving a pre-recorded message so agents receive only live prospects.
Instantly transfer hot leads to senior closers or external third-party numbers with full metadata pass-through, either blindly or after a brief introductory consultation.
Rep can introduce a third-party verifier or manager to create a live 3-way conference, and can cleanly leave the session while the conversation continues uninterrupted.
Dynamically adjust the number of simultaneous outbound phone lines placed per available agent (e.g. 1.5x to 4.0x) depending on live answer rates and target abandon percentages.
Embed dynamic HTML pitch scripts right on the agent's screen with merge tags (Customer Name, City, Product) to maintain compliance and uniform pitch delivery.
Fully customizable recording file naming rules using date, campaign ID, agent ID, customer phone number, and disposition tags for effortless compliance auditing.
