Logically routes calls on the merit of the agents and offers instant analytics of all incoming calls to contact center.
Free, instant, effective, and reliable support available for third-party asterisk-based dialer to keep your PBX uninterrupted.
Dial a series of numbers with assurance of better connectivity and that too without giving in much of efforts.
We provides advice on incorporating or integrating information technology systems to increase and improve processes
Why you'll love our product
Know the status of your campaign at any given moment and without having to ask a technician. Access live status overviews and browse live data. You can even update contact data on the fly.
We provide 24x7 support to our centers for any VoIP , IVR , ACD , TFN , DID and Dialer related queries.
ITECHii allows screen pops for inbound calling, ticket handling all whilst assigning queues with exact skill-sets
ITECHii enables you to handle, manage, and report on each customer interaction from every communication channel and match them to the best resource available
ITECHii, a leading provider of IT services took its shape in YEAR, headquartered in Bangalore, the IT hub of India with a primary vision to deliver top notch and highly cost effective telecom distribution services across the globe. With state of the art technological support and high end quality services, we deliver premium and complete Unifies communication solutions to our valuable clients. Some of our services include Inbound/Outbound Call Center Setup, Servers/Dialers support, Predictive Dialer/Networking, IT consultant services, BPO/KPO outsourcing services and the list goes on.Read More
We are an ultra creative agency
With the right advice, technology will help you to achieve business goals, increase efficiency and solve internal challenges. Our technology has evolved into something new
An omnichannel customer interaction platform that makes every conversation an amazing experience.
ITECHii Call Centre software helps deliver a seamless experience across every channel and every touch point without missing a beat whether in the cloud or on-premises. We deal with everything from inbound and outbound voice, email, SMS, chat and social. All while leveraging customer profiles and preferences to drive personalised interactions. Give customers the help they need — whenever they want and however they choose. Build better relationships with more ways for them to interact. Get things done with less hassle.
What Our Happy Clients say about us
One stop for IP PBX solutionBarkwell CEO, Prashanth
Very good company, you can get any kind of solution for your Telecom needs.NaveenIT Head, My Smart Buy
Innovative Solutions to make each and every call add value to businessRahul Shekar Senior Manager IT, Bluebrich
We are a creative company, who works with passion and love. We provide the best services you need.