We Are The ITECHII

We know the secret of your success

About us

Who we are and what we do

Get to know us better.

ITECHii, a leading provider of IT services took its shape in YEAR, headquartered in Bangalore, the IT hub of India with a primary vision to deliver top notch and highly cost effective telecom distribution services across the globe. With state of the art technological support and high end quality services, we deliver premium and complete Unifies communication solutions to our valuable clients. Some of our services include Inbound/Outbound Call Center Setup, Servers/Dialers support, Predictive Dialer/Networking, IT consultant services, BPO/KPO outsourcing services and the list goes on.

Our advanced technology skill sets focus on the overall customer satisfaction through reduced business operational expenses and increased returns to the business. At ITECHii, our motto is to enhance and spread our technological services to wider horizons with vigorous, flexible and prompt systems at the most affordable prices with increased value addition to our clients. With constant strive to deliver end to end services with unique blend of technology and services, which allows our customer to manage their business easily and effectively.

We strive to enable ITECHii, the world’s telephony engine, power your business. We aim to be a keystone in the ecosystem. Through co-operation & collective contribution, we aim to develop & popularise our company, with the ultimate aim to provide affordable communications solutions. Today, the means of communications need to be effective, constantly evolving and most important of all cost effective. We make your move to open-source IP telephony a reality. ITECHii has unlocked a huge market with few competitors.

We help contact centers of every size create powerful customer connections. ITECHii creates more successful customer interactions while increasing contact center productivity, without the capital expense and maintenance costs of premise-based systems. With the experience of thousands of customer implementations, we are laser-focused on building, implementing, and supporting an easy-to-use, complete cloud contact center solution. We take the time to understand our customers’ requirements, tailoring deployments to specific needs and performing data collection and analytics to improve operations, optimize usage, and drive better business outcomes.

Our Mission

To provide our clients with a lower cost solution that delivers a talented workforce with top quality service and outstanding customer satisfaction

Our vision

ITECHii strives on a daily basis to be the world’s best value based Call Center for Companies seeking a near-shore solution. We strive to be the world’s best means of providing exceptional call centre value with highly skilled agents and outstanding customer satisfaction.

Our Values

Quality: Customer Satisfaction Growth: Agent Development
Collaboration: Effective Communication
Responsibility: Continuous Process Improvement

Our History

From the beginning

Our activities

Let's have a look at our activity and skills

Powerful Skills

  • IT
    90%
  • Cctv
    70%
  • Networking
    96%
  • Dialer
    98%

Why Choose Us

We know that the steps to success are to be taken one at a time. That is why we have started from a small place. Our good quality products and services were the reason we got a lot of popularity in such a short time. We are obliged to our highly skilled employees, ever since we've started, there has been no looking back. There are a number of reasons why you should choose us for your support. To list a few points, we can say that we provide: Maximum comfort, Durable and Best Quality headsets Clear recording of all incoming/outgoing calls Only branded and stable products No maintenance or servicing required once installed

Our team has a legitimate track record of experience with delivering consistent, quality results on hundreds of campaigns for many highly successful organizations.

Easy to use. Easy to administer. Easy to deploy. ITECHii built the platform with simplicity at the fore. We know good customer experience is enabled through a good agent experience. You’ll find sublime simplicity at every step, from purchase, to configuration, to operation, to optimization.

Please reach out to us at any if you have any questions.

We are a IT company, who works with passion and love. We provide the best services you need.